RUFFCUE

Last updated: November 11, 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to RUFFCUE, 335 Nelson Street, Fort Frances, ON P9A 1A9.

• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

• Country refers to: Ontario, Canada

• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

• Personal Data is any information that relates to an identified or identifiable individual.

• Service refers to the Website.

• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

• Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

• Website refers to RUFFCUE, accessible from https://ruffcue.ca

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address

• First name and last name

• Phone number

• Address, State, Province, ZIP/Postal code, City

• Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies on the Privacy Policies website article.

We use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies

  Type: Session Cookies

  Administered by: Us

  Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

• Cookies Policy / Notice Acceptance Cookies

  Type: Persistent Cookies

  Administered by: Us

  Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

• Functionality Cookies

  Type: Persistent Cookies

  Administered by: Us

  Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.

• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

• To manage Your requests: To attend and manage Your requests to Us.

• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Thank you! We have received your application, and we will be in touch with you as soon as possible.

RUFFCUE is a Not-for-Profit animal care service incorporated in Ontario whose purpose is to assist in the maintaining of a healthy state of welfare and promotion of superior living conditions for animals in need as well as stray, abandoned, abused, or surrendered animals by:

• Operating an animal care service.
• Staffing a website with email address, social media contacts, and telephone contact to take reports of stray or injured animals.
• Liaising with veterinarians to provide medical care to any animals in the program.
• Offering grooming options.
• Working with the community promoting the responsible ownership steps of spaying and neutering, as well as identification and registration, of domestic pets.
• Managing long term placement and re-homing options.

Visit RUFFCUE on Facebook

Questions & Answers:
General
Volunteers Q & A
I need assistance Q & A
Adopters Q & A

Can I e-transfer you a cash donation?
Yes of course that would be fabulous; the e-transfer address is This email address is being protected from spambots. You need JavaScript enabled to view it.

Do you guys mind if we do a fundraiser for you, and then send you the “help?”
Much appreciate all the help we can get, please keep us in the loop, and we will do our utmost best to provide you with Ruff Stuff to support your effort.

Do you guys have anything we can purchase to support the rescue? Hats, T-shirts, mugs, decals, anything?
Not as yet – working on it, and thanks so much for the interest. We look forward to seeing the logo and shows of support around town.

Can I bring you items for donation, and where would I bring that to?
We are located at 335 Nelson St in Fort Frances, and always appreciate the help, support, and love.

VOLUNTEERS Q & A
Do you need volunteers, and can I help?
At this time we do not have a volunteer base, we do not have a single foster, we do not have a single sponsor, we do not have donors, we do not have events who are inviting us to participate, we do not have monthly contributors.
We want to show you we are genuine, serious, committed, and patient enough to allow this community and vision we have, the time to build itself. As such we have spent all our effort on the dogs, and no time or effort upon “recruiting” as we’d rather those interested, found us when the time is right for them to do so.
To start that ball rolling we’d need help with getting the organizers/promoters to assist us in finding those fosters, donors, and contributors which would then give volunteers much to do but at this time, we manage everything between my husband, and myself. No outside help, just us.
June 1^st we’d like to participate in the Fort Frances Canada Day Parade as a canine contingency if you might be inclined to join that fund raising effort, walk a dog, join the BBQ afterwards, meet some folks, and enjoy an afternoon we’d love to hear from you at This email address is being protected from spambots. You need JavaScript enabled to view it. Dogs for Dogs

NEED ASSISTANCE Q & A
What assistance can you offer?
We offer Dog Grooming Services for dogs 25 Lbs or less for a minimum 45$ donation to the rescue
We offer Poop and scoop services – costs depend on yard size, number of dogs etc
We offer Pet Minding (boarding) – Weekend services only - $100 for the 3 days 2 nights paid by donation to the rescue. We put a cap on this with a LIMIT of 3 dogs at a time, and only offer this assistance when we are not mid-rescue. Feel free to ask if we can help you out while you have visitors, or make long drives though; if we can do, we will be happy to do.
We offer Assistance with vet bills – Spaying and Neutering in particular At this time our goal is to assist with the spay or neuter of at least one local dog per month. If you would like to get your animal altered but are having problems arranging funding or transportation, you are cordially invited to come talk to us. You cover their shots, we will discuss the assistance with those alterations..
We offer assistance with training issues on site, and you and your animal must be present. By donation.
We offer assistance with dog food, both kibble and/or Misty’s Mix
We offer one free collar per dog per year. Limit 3 per household.

We offer pregnancy and birthing services to folks who have “surprises on the way” and may not be inclined to deal with potential birthing issues, vet bills, messes, noise, and issues of re-homing.
Option 1 being to bring the dog to us we will manage the pregnancy, and puppies, have your dog spayed, and when she has finished that “fun,” return her to you, with some new training and a whole lot less inclined to wander off on you.
Option 2 being I’ve had enough of this … please save me from this mayhem … I’d like to just walk away. This option will require you sign off on the animal, and provide us a “re-homing fee” so that we can show you signed, and the payment is an acknowledgment so as to ensure the signature is indeed yours – We need that paper trail on our side to prove legitimacy.
Option 3 being I don’t think I can do this, and I’m ready to sign off on the dog. However would it be too much to ask to possibly get one of the puppies back from her?
Talk to us we are here to work with you, not against you.

I’m scheduled for a surgery and I don’t know what to do about the dog, can you help?
Contact us and we can discuss the situation, and needs.

Can I list you guys as a “contact in case of emergency” for my pet?
- I’d recommend you list NorWest for that, and then ask that they contact us on your behalf and let us know what’s going on there.

I’m traveling with my dog/s and I’m worried what happens to them if I have an accident with them in the car. Thoughts?
In time we’ll get you guys window decals for the vehicles so when you have your pet in the vehicle the first responders on scene can get that info and work to place your pet with us where you know they are safe and awaiting your return. For now you may feel free to ask they contact us at 807 274 RUFF or contact NorWest Vet and ask them to contact us … If we get your request, we will be there for you, and them.

I’ve lost my dog, can you help?
We would be happy to assist however we are able. Ideally we’d have volunteers we could call in and raise a team of local pet hunters for you however as yet we have no community support. We would be happy to post your dogs info and missing particulars on our site and FB page, and assist you ourselves though in such unfortunate circumstance. Please contact us.

Can I call you and actually talk to you, my situation is just so complicated, I’d feel more comfortable talking than typing it all out...
Sure – If you’re more comfortable talking than writing, we can be reached at
807 – 274 – RUFF

ADOPTERS Q & A
Can I pre-apply so that if the personality, size, breed, or look I’m hoping to find comes in you can contact me?
YES! In an ideal world we would have 100 pre-approved and ready to go applications, homes, and situations, and as the animals come in we’d know just where they’d fit in best. We’d be happy to work with you this way.

Where do you get the dogs from?
We work with our local vet who sees animals come in at large and without owners, injured and without someone willing to pay the bill, in need of extensive medical care and monitoring.
We are also willing to work with a public willing to work, with us.
We remain willing to work with rescues in the Rainy River and surrounding area, in an effort to assist in re-homing as many animals as possible.
As a recognized canine rescue, we can accept animals found running at large. In the case of such animals we will seek to find their owners, by contact with our local vet, posts on the local pet amber alert pages, posts to our own pages, or contact with animal control services. Should an animal remain unclaimed after the required local period of 3 days we will continue to seek that owner until a full 2 weeks has passed, and only at that time will such an animal be transferred to our “upcoming” page.

How come you don't have very many dogs?
Our work is limited to what the community is willing to entrust to us. At this time, we’re working on building that trust with the community, but as we are currently working with extremely limited resources, our cap remains at 3 caseloads, and their resulting followups, maintenance, etc. If you’d like to be first to be considered when we have dogs available please do pre-apply and we can do all the chatting, preliminary hello’s and that end, thus streamlining the process for you when things invariably “pick up.”

Do you free feed or time feed?
We find a lot of things from resource guarding to aggression at meal time is alleviated by placing multiple food dishes around the house along with multiple water stations. There is always food available, they do not need our permission to eat.

What food do you feed the dogs?
We like Acana. Sadly too many animals show up in less than ideal body condition, so to ensure everyone gets all the nutrition they need, we feed the rescue dogs the same way, and the same food we feed our own. Canadian supplied.

Where do you guys shop for treats, beds etc?
https://www.petonly.ca/ is our secret resource for accessible, reliable cost effective to the door delivery of the munchables. Canadian company, online only sales, no advertising – relies on word of mouth.

Where are you getting your collars?
https://www.hartmanandrose.com/clearance.html/ - great stuff, fabulous prices Canadian company with amazing quality products. Happy to be able to support these fine folks.

What crates do you guys use?
We really like the Littell Pet Crates (you can find them on wayfair) – They’re far sturdier than the wire ones, and the metal bars don’t look like treats to the pups who like a stick to chew on.

Do you offer any “specials” or “discounts?”
Indeed we do.
Animals headed to an agricultural use setting will find a “thank you” is in order.
Friends and family (of friends) might also be offered a “special thank you” referral discount. Mention how you found us!
Moms with pups will also come with a “bonus”
*if the adopter rescues a mom with a pup or
**if she remains available beyond 4 weeks.
**Assumes the mother is available for adoption and has no offer for her final rescue at the time the pups are 12 weeks old. (Mom becomes available in these cases only when the pups are 8 weeks)

What are your policies for Adoption and re-homing?
You can read all of the policies here:  Policies: Adoption and Re-homing

Policies: Adoption and Re-homing
July 21 2024

1 RuffCue does not re-home dogs to homes where there has been a request for food in the past year.
1a Exception: If you have picked up food for a friend or neighbor and mentioned that at the time of pick up.

2 RuffCue does not re-home to homes who surrendered dogs for re-homing in the past year, using any format or protocol including but not limited to online resources, other rescues, owned but unclaimed animals left at the pound, family members or otherwise.
2a Exception to this is community liaison.

3 RuffCue does not re-home to minors. If a youth is interested in adopting a RuffCue dog we require parental consent and co-signature if the teen/young adult is still in the parental home.
This policy holds up to age 22.
3a If the youth or young adult is living on their own and over age 17, we can discuss the process.

3b RuffCue does re-home to seniors with supports in place to meets the needs of the pet for exercise, and adventure should mishap befall you.

4 RuffCue does not re-home without the dog meeting the entire of the pack in the home, this includes all other dogs in your home, residents, room mates, and pets.
4a If you have animals you can not transport and would like to request an in-home visit, due to the need to care for all the animals in our care, RuffCue personnel can not travel more than 20 minutes out of Fort Frances for such, and there is a cost for travel.

5 RuffCue does not re-home to those who do not have transportation available to them, as sick, and injured animals need to be taken to a vet.
5a Taxis will not take a sick dog, this is not considered “available transportation”

6 RuffCue does not re-home to homes outside of our designated area as;

6a The dogs need to be able to pick their humans and if the dog is not interested, their “say” stands.

7 If there are any concerns at all, from any member of RuffCue regarding your disposition, behaviour, carriage, mannerisms which result in my believing there is any chance the animal will face or see violence in their time in your home, you will be declined. This includes your online behaviour, and all forms of communication with RuffCue and our representatives.

8 At RuffCue the dogs decide who they want to go home with.
8a No exception.

9 RuffCue does re-home to reserves
9a RuffCue also reserve the right to check the vetting status of any animal taken from RuffCue. Adopters are required to sign to allow us to have that access, if that is a problem you will be declined.

10 If at any point any party becomes belligerent, abusive, disrespectful, or improper; With or towards RuffCue or any representative thereof; Communication will be immediately terminated, and is unlikely to resume. Please be respectful, polite and appreciative of the services offered by RuffCue, and those who volunteer to provide them to you.

11 RuffCue adoption fees are posted at $600 per dog. RuffCue will accept half of the payment at the time of application being accepted, and the remainder is due at pick up.
11a At RuffCue we use the application form to find our adopters discounts. Proof of claims may be requested, for discount to be applied. Some RuffCue discounts are as follows:
Friends and family
Seniors discount
Health care services: Paramedics, doctors, nurses, dental techs, pharmacists, administration, mental health etc
Police services: OPP, Treaty 3, CN Police, border patrol, administration, liaison, etc
Out of town adopter
Farms, off grid properties, rural
And more.

12 If 2 RuffCue adopters meet and apply for the dog at the same time, both parties/families will be asked to do an in-house meeting where everyone will be present, and the dog will arrive on scene and tell us where they would best like to be. At RuffCue the dogs’ say, is final and will not be argued about. Argument will put you in contradiction of the policies under p10 and p7 so please, don’t.
12a If the RuffCue dog remains undecided both parties will be declined as there is no distinct show of interest on the part of the dog.

13 The RuffCue adopter is able to opt to pay full adoption fee, despite being entitled to discount
13a RuffCue greatly appreciates your assistance and support with the community project. All adopters who opt to cover the full adoption fee and waive their discounts, will receive and are entitled to RuffCue swag as a token of our gratitude.

13b Should a RuffCue adopter opt to cover the full posted adoption fee of their pet; only then does RuffCue reimburse the adopter $100 upon presentation to the rescue of their spay/neuter certificate.

14 While RuffCue understands crating may be necessary for a period of time (teenage phase) for pups, dogs in the care of RuffCue are not crated, kenneled, or caged. Should you undertake to crate, kennel, or cage your dog it is understood there will be training involved to ensure the animal is receptive, and keen on it.
14a RuffCue permits the use of a laundry line and a long lead to be acceptable as a secured outdoor area.

15 RuffCue urges and encourage all adopters to familiarize themselves with the following training methods or techniques: Threshold training, umbilical training, loose lead walking, how to teach a dog to fetch and return, simple command training.
15a RuffCue reminds: Attention rewards are always better than treat rewards, cost less, and are handy at all times, and places.
15c You may be asked for a quick demonstration of your planned training. Expect it, be ready to show it.
15d RuffCue reserves the right to refuse adoption to any adopter obviously unprepared for the journey.

16 At RuffCue shelter for a working, farm, or outside dog is expected. Adopters may be requested to provide photographs or allow for an onsite visit to ensure the animal remains on their premises.
16a RuffCue adopters acknowledge that such dogs adopted through RuffCue will need to be trained for their new role before being placed into it, or they become a flight risk. You may be requested to show, or inform RuffCue of how you plan to go about attaining that training.

17 RuffCue does not transport adopted dogs. You will be responsible for the transportation of your pet. You must meet your pet and be picked by them before they can be released to you.
17a See p8
17b If RuffCue, or someone affiliated with it is already planning a trip to Dryden, Kenora, or Thunder Bay and the adopter has previously completed the meeting and was “chosen” by the dog, and the application has been filled out, and monies are received, RuffCue would be able to save the adopter a drive, but only in the instances we are already planning to head that way.

18 RuffCue does not release animals for adoption, previous to them having been vetted.

18b RuffCue does release animals with preliminary vetting done in the case of young puppies so the adopters get the formative time to work with and train their dogs. Puppies require 3 vet visits before they are considered fully up to date. These visits are scheduled 30 days apart and are the time when shots and deworming is completed, it is vital they are completed in a timely manner. In such cases RuffCue will release the dog to the adoptive family at or after the time of initial vetting and only when all paperwork has been completed, and monies have been received.
18c In such instances RuffCue will cover the cost of the follow up vetting, for the next appointment. All costs after that are the responsibility of the new owner.
18d Final costs for vet visit #3 is up to the adopter to complete, and it is in that 3^rd visit that spay and neuter can be scheduled to be completed, this will be done at the adopters expense.

18e RuffCue reminds: Only mature animals can be released with full vetting and full spay or neuter completed. Puppies are cute, but do come with additional cost.

19 RuffCue reserves the right to refuse adoption to applicants in cases where any animal/s previously owned have been the victim of neglect, or failure on the part of the humans, this includes but is not limited to seizure by OPP or animal control, loss of the animal due to running, hit by a car, poisoned, taking off at camp, failure to train, medical concerns left unaddressed, pregnancy, being shot, being downed, being left outside unattended at length, failure to feed, failure to provide shelter, etc.
19a RuffCue also reserves the right to approve adoption to applicants who have less than ideal histories provided the applicant/s are able to show the shortcoming has been rectified, and addressed.

20 RuffCue community input is appreciated. If there is outcry about any particular adopter owning an animal, that voice is heard. If the adopter is known within the community to be an inappropriate home for the animal due to drug use, violence, abuse, neglect, do not own court order, frequent moves, or other items of concern, and there is outcry; The RuffCue application will be declined.
20a See 19a

21 RuffCue mental health policy holds that mental health in itself is not a cause to decline an application. Issues creating concern of care, are.

21a RuffCue reserves the right to assign one animal a year for “Charity Adoption.” This will be an instance where an adopter is unable to cover the initial cost of adoption but is fully able to cover the ongoing costs of the pet. Those applicable for charity adoption are seniors, those with mental health issues including depression, anxiety, or past trauma, those on disability or other stabilized income, including pensions and WSIB, etc.
21b Such RuffCue applications will be reviewed collectively and at the discretion of RuffCue.
21c The animal provided to such adopters will be chosen will be at the discretion of RuffCue.
21d There will be fees for RuffCue charity adopters, they will however be greatly reduced from the posted adoption fee.
21e If you or someone you know might benefit from a RuffCue Charity Adoption please contact the rescue with your inquiry, and information on your situation.

22 RuffCue dogs, our staff, and our facility is deserving of your respect. If at any point in the process you make, or are known to make disparaging comments about RuffCue, RuffCue policies, the dogs, where they have come from, or otherwise; RuffCue reserves the right to immediately end your presence on premise, to decline to proceed with the adoption process, and to further decline any future communications, or contact.
22a See p7 p10

23 Ongoing communication between the adopter and RuffCue should be anticipated, and welcomed by both parties. RuffCue will be available to the adopter for assistance with any medical or training concerns, and the adopter will be available to RuffCue for the occasional status update on the situation and pup.

24 RuffCue’s posted adoption fee is $600, the vet does not discount for age or infirmary, and our policy is to discount the adoption fee based on the applicants information.
24a RuffCue requires potential adopters to have a meeting with the animal to verify mutual interest, and fill out the application on site so we can discern and discuss your final adoption costs. (see p11 and 11a)

25 RuffCue is committed to making this transition period as stress free for everyone as possible which is why we require the dogs choose their new owners. It must be understood however, with all pets there is an adjustment period, and that period needs to be honored.
25a RuffCue does permit for “weekend camp outs” whereby the new owners who have completed applications, and left a deposit for the dog with the rescue are able to take their new fur friend for a weekend. This is your onsite test of fit, and all adopters are encouraged to take advantage of that “camping trip” to better learn their dog, and to see where in the home or on the property needs to be secured and dog-proofed.
25b It is highly recommended that all adopters take advantage of this offer and the time it provides to prepare, shop, and secure.
25c Should a prospective owner have a change of heart or plan during, or after any such “camping trip” the deposit will be considered forfeit, and becomes a donation to the rescue, and the dog will be re-posted on the site as available, immediately.

26 RuffCue adopters are expected to pick up their dog at the mutually agreed upon date and time. RuffCue and it’s members can not, and will not continue to house a dog who has been adopted. In accordance with RuffCue adoption policy, all animals who are spoken for must be claimed within 2 weeks of a finalized adoption agreement, or RuffCue reserves the right to relist the dog, and the owner forfeits all monies, and previous agreements.
26b RuffCue can not and must not be expected to hold your pet without agreement, understanding, and boarding compensation.
26c Failure to respond to communication from RuffCue will result in enactment of p26

27 RuffCue and all its parties reserves the right to without further warning revert to policy and paragraphs 7, 10 and 22.

This concludes our current policies on adoptions and re-homing.
This document is subject to change and revision and should be referred to regularly.
These policies are in place due to need, and are created and enacted based on the situations which have arisen in the operations of the rescue.
There are no frivolous policies in place.
The decision of RuffCue in relation to enforcement of these policies is final and the responsibility for those decisions falls to the discretion of the RuffCue representative.
Any questions in relation to the posted policies can be addressed to This email address is being protected from spambots. You need JavaScript enabled to view it.

Local Office:
335 Nelson St.
Fort Frances, Ontario
P9A 1A9

Phone: (807) 274-RUFF (7833)
email: This email address is being protected from spambots. You need JavaScript enabled to view it.
EMT: This email address is being protected from spambots. You need JavaScript enabled to view it.

Winter Hours of Operation:   

Monday - Friday 2pm - 6pm
Weekdays: By appointment
Weekends: By appointment
Holiday Schedule: CLOSED DEC 20th to JAN 5th

Dog Walkers:
 Sign up to walk the dogs here

Fosters:
Sign up to assist us by fostering here

Please support RUFFCUE and Contribute NOW by sending an Interac e-Transfer to This email address is being protected from spambots. You need JavaScript enabled to view it.  

Or you can CLICK HERE to use a Credit Card or PayPal account.

You can sponsor right now by sending an Interac e-Transfer to This email address is being protected from spambots. You need JavaScript enabled to view it.

Or you can CLICK HERE to use a Credit Card or PayPal account.

To sponsor a dog we ask a $100.00 donation.  Your sponsorship cannot cover all of the costs of rescuing a dog, but it helps, and will go towards such things as pulls fees, transport costs, veterinary care or for general maintenance of the dog while in our care.  

You will receive a picture of the specific dog your sponsorship was used to rescue, with a brief description of the pet.  As well, when the dog comes available for adoption, your name, or the name of someone you have honoured, will appear on the dog’s posting, as their sponsor. You can sponsor right now by sending an Interac e-Transfer to This email address is being protected from spambots. You need JavaScript enabled to view it. (or you can Click Here to send funds  using a credit card or Paypal account ) 

Please include a note to specify the pet you would like to sponsor.

PLEASE STAND BY, the online Adoption Application form is currently being rebuilt.

Contact This email address is being protected from spambots. You need JavaScript enabled to view it. for more information